Staff Issues
Advice on recruiting, managing and retaining restaurant staff to build a strong team. Topics include hiring processes, tips policies, staff benefits and workplace practices.
Employing Catering Staff
How to hire reliable catering staff for your restaurant without the usual recruitment headaches.
Employment Agency
Weigh the costs and benefits of employment agencies versus DIY recruitment when hiring restaurant staff.
How to Establish Best Practice with Your Staff
Set clear expectations with your waiting staff from day one to reduce problems and help them understand their role.
How to Recruit Waiters and Waitresses
Finding the right waiters and waitresses takes time, but this guide shows you where to look and how to interview them properly.
The Rules for Staff Tips and Gratuities
Restaurant bosses used to pocket staff tips instead of passing them on, but new rules now protect what workers actually earn.
What Benefits Should You Offer Your Waiting Staff?
Balance your restaurant's benefits budget by choosing the right perks, free drinks, meals, and more, to keep waiting staff happy without cutting into profits.